Frequently Asked Questions on the Takeaway & Room Service at Parknasilla:
Is room service available 24 hours?
Yes, room service food options are available 24 hours a day, structured by the menu periods listed above.
How do I order room service?
You can view all current room dining options on your bedroom TV. To place your order, simply dial 8008 from your room telephone.
Can I view the room service menu online?
Yes, you can view our TV menus online at parknasillaresort.com/menus-tv/.
Is there a room service delivery charge?
Yes, a €7.50 delivery charge applies per tray for all room service orders.
Can I order room service for breakfast?
Yes, absolutely. You can view the breakfast menu on your TV or at parknasillaresort.com/breakfast-menu-tv/ and dial 8008 to place your order.
Can I order room service late at night?
Yes. From 21:00 to 07:00, we offer a select late-night menu featuring fresh sandwiches served with a seasonal salad and crinkle-cut crisps. Available fillings include ham, chicken, tuna, lettuce, tomato, red onion, and cucumber (please note sandwiches cannot be toasted). Dial 8008 to order.
Can I order food and drinks to my room?
Yes, both food and drink items can be delivered to your room. Please note that food menu availability changes throughout the day based on our standard service hours. You can view our wine and beverage menus at:
Can I order desserts to my room?
Yes, desserts are available for room service delivery from 12:00 to 21:00. You can view our dessert selections at parknasillaresort.com/dessert-menu/ and dial 8008 to order.
Can I order a bottle of wine or champagne to my room?
Yes, absolutely. You can select from our full wine cellar list at parknasillaresort.com/wine-menu/ or choose from our popular options below:
- Pa Road, Marlborough Sauvignon Blanc: €44 per bottle
- Crianza Rioja Hacienda El Olmo, Rioja Baja: €40 per bottle
- Moët & Chandon Impérial Brut Champagne: €105 per bottle (can also be requested to be ready in your room upon arrival).
To order, please dial 8008.
Can I order cocktails or beers to my room?
Are cocktails and beers available for room service delivery 24/7, or are they cut off at a certain time (e.g., bar closing time)? You can view our drink selections at parknasillaresort.com/drinks-menu/. All drinks, including cocktails and beers, can be ordered through room service during service hours: Sunday to Thursday from 12:00 pm to 11:30 pm, and Friday to Saturday from 12:00 pm to 12:20 am. You can view our drinks menu at parknasillaresort.com/drinks-menu/. Please note a €7.50 tray delivery charge will be applied to your room service order.
Is a service charge included in room service orders?
A standard delivery fee of €7.50 per tray applies to all room service orders.
Can I pay for room service by card?
Room service charges can only be charged directly to your hotel room bill.
Do you offer deliveries to self-catering houses?
We do not deliver directly to the self-catering Lodges or Villas. However, we do offer a takeaway collection service. Please dial 8008 to place an order for collection.
Where do I collect my takeaway order for self-catering units?
Self-catering guests can collect their takeaway food from the main hotel reception.
Are all menu items available through room service?
Yes, some delicate items from the menu may not be available for takeaway. This typically includes certain desserts that do not travel well or are not suitable for delivery