About the Role:

We are currently seeking a highly experienced Deputy General Manager to join the senior management team of Parknasilla Resort & Spa, a successful 4-star resort style hotel located in beautiful South Kerry. This is an excellent opportunity for a dynamic, driven professional with strong Food & Beverage and Revenue / Front Office Operations background who is passionate about team leadership and exceptional guest experience. You will work closely with the General Manager and other senior managers and take full responsibility for the daily operations and performance of the hotel.

Key Responsibilities:

  • Lead and manage all day-to-day hotel operations.
  • Provide mature leadership with a visible, hands-on approach in the hotel.
  • Ensure the highest levels of service, cleanliness, and hygiene throughout all departments.
  • Lead, manage, and motivate a team of up to 130 staff members during peak season.
  • Coordinate and chair regular departmental and interdepartmental meetings with HODs.
  • Drive team performance and development through mentorship and coaching.
  • Prepare strategic reports and contribute to the formulation of budgets and business plans.
  • Review and analyse financial reports weekly and quarterly.
  • Oversee any event operations, ensuring a seamless guest experience.
  • Maintain up-to-date SOPs and training practices, with a strong emphasis on service excellence.
  • Assist with sales and marketing efforts/strategy for publicising the hotel’s services and amenities
  • Conduct regular walkthroughs and inspections of the property, ensuring fire exits are clear, signage is up to date, and all areas are guest-ready
  • Enforce compliance with all health & safety policies and procedures.
  • To carry out Duty Management shifts as required.
  • To deputise for the General Manager in their absence and at various meetings & events.

Candidate Profile:

  • Minimum 3 years’ experience in an operational management role in a busy 4* hotel in Ireland.
  • Proven track record in hotel management, with a solid understanding of operations
  • Strong leadership skills with the ability to inspire and develop high-performing teams.
  • Excellent communication and interpersonal skills with guests, staff, and stakeholders.
  • Sound knowledge of budgeting, forecasting, cost control, and payroll management.
  • Proficient in hotel IT management systems and PMS.
  • Strong organizational skills with attention to detail and the ability to multitask.
  • Full legal status to work in Ireland is essential (no work permit provided for this role).

Why Join Us?

  • Senior leadership position within an established 4-star resort style hotel.
  • The opportunity to influence business performance and shape the future direction of the property.
  • A competitive salary package, commensurate with experience.
  • The opportunity to lead, develop and inspire an established hospitality team.
  • A challenging and rewarding role for a commercially focused hotel professional.
  • Opportunity to work in a stunning location with a passionate and dedicated team.
  • Be part of a well-established hotel with a fantastic reputation for service and guest satisfaction.
  • Career development prospects in a supportive and professional environment.

To Apply:
If you’re a results-driven leader with a passion for hospitality and operational excellence, we would love to hear from you.

If you are interested in applying for this role, please send your CV to Donald Morrissy –  dmorrissy@parknasillahotel.ie.