Booking/Reservations

Room Reservations: To modify or cancel your booking, kindly notify the hotel at least 72 hours before your arrival date. Cancellations made within this period will incur a 100% cancellation charge, debited from the provided credit card.

Five Day Midweek Full Board Package: A 10% booking fee will be deducted upon reservation. Cancellations must be made at least 72 hours prior to arrival to avoid a 100% cancellation charge. In case of government restrictions or other unforeseen circumstances, options for rebooking or refunds will be provided, with a deduction of the booking fee.

Christmas & New Year’s Eve Celebrations: A non-refundable 10% deposit is required upon booking confirmation. An additional 50% payment is due by October 1st, with the remaining balance payable upon departure. Cancellations made before October 27th will receive a refund of the second payment. No refunds will be issued for cancellations after this date.

Lodge Cancellation: For two-bedroom self-catering lodges, a €155 nonrefundable deposit is taken upon booking. Cancellations must be made at least 7 days prior to arrival to avoid a 100% cancellation charge.

Options for rebooking, gift certificates, or refunds (with a deduction of a €40 booking/administration fee) will be provided in case of government restrictions or other unforeseen circumstances.

Guaranteed Reservations: Cancellations or part cancellations made within 24 hours of arrival date or non-arrival will be subject to a 100% cancellation charge, automatically debited from the provided credit card.

Booking Conditions: Credit card guarantee is required for reservations. Accepted payment methods include Maestro, Visa, Mastercard, and American Express. Cheques are accepted with a valid cheque guarantee card, up to the displayed value on the card.

For further assistance or inquiries, please contact the Reservations Department at Parknasilla Resort: Phone: +353 (0) 64 6675600, Email: reservations@parknasillaresort.com For Spa reservations, please contact: +353 64 667 5600, Email: spa@parknasillaresort.com.

• Hotel: Check-in is available from 4 pm onwards, and check-out time is 11:30 am. Courtyard Lodges and Woodland Villas: Check-in time is 4 pm, and check-out time is 10 am.
• Courtyard Lodges and Woodland Villas: Check-in time is 4 pm, and check-out time is 10 am

Absolutely, you can prepay for someone else's stay. Simply contact our reservations team at Phone: +353 (0) 64 6675600 or Email: reservations@parknasillaresort.com, and they will assist you.

Room upgrades are subjected to availability, and rates may vary depending on your room type, if you wish to check for room availability, please contact our reservations team at Phone: +353 (0) 64 6675600 or Email: reservations@parknasillaresort.com, and they will be happy to assist you.

If you have a voucher to use for your stay, please contact our reservations team at Phone: +353 (0) 64 6675600 or Email: reservations@parknasillaresort.com. Please note that credit card details will still be required to confirm your booking.