Frequently Asked Questions regarding Gift Vouchers?

Vouchers can be purchased over the phone or online. Online purchases deliver a PDF voucher instantly, ideal for last-minute gifts.

Vouchers are typically delivered within 5 days via An Post. Delivery times may vary, especially during the Christmas period.

Vouchers are valid for 5 years from the date of purchase.

Vouchers purchased over the phone are delivered in a gift box and a gift bag trough An post, while online purchases receive an online PDF.

Unfortunately, following our hotel policies, it is not possible to purchase a voucher using another voucher.

In case of a lost voucher, please contact our reservations team with details of the purchase for assistance.