Frequently Asked Questions regarding Gift Vouchers?
How can I purchase a gift voucher?
Vouchers can be purchased over the phone or online. Online purchases deliver a PDF voucher instantly, ideal for last-minute gifts.
How long does it take for a voucher to be delivered?
Vouchers are typically delivered within 5 days via An Post. Delivery times may vary, especially during the Christmas period.
What is the validity of my voucher?
Vouchers are valid for 5 years from the date of purchase.
Which way will my voucher be presented to me
Vouchers purchased over the phone are delivered in a gift box and a gift bag trough An post, while online purchases receive an online PDF.
Can I purchase a voucher using a different voucher?
Unfortunately, following our hotel policies, it is not possible to purchase a voucher using another voucher.
What happens if I lose my Vouchers?
In case of a lost voucher, please contact our reservations team with details of the purchase for assistance.