To ensure all guests are greeted with a friendly welcome and offered the highest standards of guest care and customer satisfaction in line with Company Service Standards and Policy & Procedures.


  • To ensure the Garden/Trail Facilities operate to the required 4 star standards at all times ensuring the Garden/Trail areas are kept to a 4 star standard of cleanliness and tidiness.
  • To carry out duties to the required accredited standards of performance
  • To ensure members and guest requirements are met
  • To deliver the Parknasilla Experience to all members & visitors whilst maximising visitors satisfaction.
  • To ensure all grounds equipment is in safe working order, maintained and serviced to the required standard.
  • To follow the highest standards of personal hygiene, presentation and wear issued uniform.
  • To liaise with the all grounds staff on grounds/property related issues.
  • To maintain clear and accessible walkways on property grounds
  • Assist with setting objectives and complete appraisals for all Golf /Grounds staff
  • Perform light excavation, using shovels, picks and other tools to dig trenches and level ground.
  • Maintain landscape and garden areas by planting grass, trimming trees and bushes, and fertilizing flowers and other plants.
  • Contact the appropriate technicians and specialists for maintenance jobs that the groundskeeper cannot do alone.
  • Carry out any reasonable task as requested by Management.
  • To maintain the grounds of the resort to the highest standards at all times.
  • Carry out regular maintenance on existing and new structures
  • Gather and remove litter by properly disposing of trash or waste materials


  • To be aware of and adhere to all Health, Fire and Safety Procedures and to remain vigilant to possible risks and ensure that anything of a suspicious nature is reported to management.
  • To ensure that the correct chemicals/pesticides etc are used in the correct manner and to ensure correct storage of such.
  • To ensure all equipment is operated by knowledgeable personal and stored in a safe and secure manner.


  • Maintain high level of Standards, Personal Hygiene, Uniform, Appearance and conduct.
  • To attend all meetings and training courses requested by your Area General Manager or Deputy General Manager.
  • To assist with observing security measures for the hotel and report anything that may appear suspicious.
  • To pass on all lost property to the Accommodation Department.
  • To ensure all maintenance needs are reported to the Maintenance Manager / Duty Manager.

Part-time hours: 24 per week